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Title

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Room Attendant

Description

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We are looking for a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your primary responsibility will be to maintain the cleanliness and orderliness of guest rooms and public areas, adhering to the highest standards of hygiene and presentation. This position requires a strong work ethic, excellent time management skills, and a commitment to providing exceptional customer service. You will be part of a dynamic team that values professionalism, teamwork, and a positive attitude. The ideal candidate will have a keen eye for detail, the ability to work independently, and a passion for creating a welcoming environment for our guests. Whether you are an experienced professional or new to the hospitality industry, we provide comprehensive training to help you succeed in this role. Join us and be a part of a team that takes pride in delivering outstanding guest experiences.

Responsibilities

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  • Clean and sanitize guest rooms, bathrooms, and public areas.
  • Change bed linens, towels, and other amenities as needed.
  • Replenish supplies such as toiletries, coffee, and tea.
  • Inspect rooms for maintenance issues and report them to the appropriate department.
  • Ensure all cleaning equipment is used and stored properly.
  • Follow health and safety guidelines to maintain a safe environment.
  • Respond promptly to guest requests and inquiries.
  • Assist with additional cleaning tasks as assigned by the supervisor.

Requirements

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  • Previous experience in housekeeping or a similar role is preferred.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Good physical stamina to perform cleaning tasks.
  • Basic understanding of cleaning chemicals and equipment.
  • Excellent communication and customer service skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent is a plus.

Potential interview questions

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  • Can you describe your previous experience in housekeeping or a similar role?
  • How do you ensure attention to detail while cleaning guest rooms?
  • Are you comfortable working flexible hours, including weekends and holidays?
  • How do you handle guest requests or complaints?
  • What steps do you take to maintain safety and hygiene standards?